Shipping Policy

Shipping

Extended Shipping Time Frame Due To Covid19

Due to Covid19, all orders will ship within 10 business days from the order date. This extended shipping timeframe will apply to all orders until further notice.

Economy Shipping : 1st Class USPS 3-7 business days from ship date, not order date.

PRIORITY INSURED Shipping: Priority USPS Up To $50 Insurance For Lost or Stolen Packages, 1-3 business days from ship date, not order date.

PLEASE READ CAREFULLY...

KLOUD9BODY IS NOT RESPONSIBLE FOR ANY LOST/STOLEN or DAMAGED MAIL. SELECT PRIORITY INSURED TO INSURE YOUR PACKAGE.

IF YOU SELECT PRIORITY INSURED AND YOUR PACKAGE IS LOST/STOLEN OR DAMAGED, YOU WILL FILE A CLAIM WITH THE USPS AND THEY  WILL REIMBURSE UP TO $50 FOR LOST/STOLEN OR DAMAGED MAIL.

IF YOUR PACKAGE IS NOT RECEIVED, BUT SHOWS DELIVERED, PLEASE CONTACT YOUR LOCAL USPS. NON RECEIPT OF PACKAGE MUST BE REPORTED WITHIN 30 DAYS OF PURCHASE DATE.

Incorrect Address- Kloud9 body is not responsible for entering customers addresses. If a customer places an order and enters an incorrect address and contacts Kloud9 Body before the package is shipped, the order will be canceled.