Refund Policy

Refund policy

Refunds Policy

All orders are FINAL SALE. 

Due to the sanitary aspects of our products we do not accept returns or exchanges. 

If for any reason you are not satisfied with your order please contact us at customersupport@kloud9body.com.

Remember, our products contain natural butters and oils which may cause them to melt in warm environments. Melted product does not signify that the product is damaged and cannot be used.